The Odyssey Health Client Journey
We've seen it all when a client starts with Odyssey Health. Some people feel hopefully optimistic, some feel defeated. But it's not what we see that matters. It's what they see: shifting their focus from the things they can't do to the life they want to have, and working towards that life, day-by-day, activity by activity, side-by-side.
We know that your suffering is real. And so is your life. We'll help you learn how to accept one and embrace the other. That's the change that changes everything.
How We Work
While these steps are typical, each client’s situation is unique and may suggest variations. See our program overview for details (length, strategies used, etc.) about the different programs.
1
You are referred to Odyssey Health.
2
Based on many factors such as length of work absence and complexity, you either begin the short-term Express Program, or have a thorough assessment (we share our conclusions with you and welcome your feedback) and are recommended for either our Excursion or Expedition program.
3
Your treatment is approved and your personalized program begins. It can include Acceptance & Commitment Therapy skill building, Behaviour Activation, planned activities incorporating your life interests and daily tasks, self-monitoring of activities and goals, and other wellness and self- care tools.
4
Progress is updated monthly, and regular phone and written communication between our care team and your health care provider helps move us forward.
5
A return-to-work plan is prepared, possibly including a graduated return
6
If you choose not to return to your prior position, Odyssey Health will assist with vocational strategies aimed at finding alternate employment.
What Clients especially like
The whole person
Work is just one part of you, and you can’t fully return to work if the rest of you hasn’t fully returned as well. So we consider all your values and goals – work, family, interests, aspirations – in our treatment.
Side-by-side
We don’t pull you up the hill or push you down the path. We walk by your side, supporting you and navigating your customized program alongside you.
You do you
Your treatment is personalized, based on your values and aspirations, with activities that are part of your life. So if walking or cooking or… bowling (it happens!) define function for you, that’s what we’ll do. Together.
We care about your carers
Our integrated care team collaborates with your own trusted care providers – like your doctor or therapist – sharing our recommendations and seeking their feedback.
Return-to-work support
We actively assist your return to or search for work, providing guidance wherever it’s needed: resumes and interviews, updating education and skills, even finding childcare.`
Doing is believing
Being able to track and take pride in your progress, and gradually shift your focus from your struggles and symptoms to the goals and life we’ve identified together, are both inspiring and motivating.
Learn more about our programs
Odyssey
Express
Our short-term program for Clients recently off work, or absent for short periods (i.e. a few weeks/months) but less than a year. With no assessment required, clients can start within days of absence.
Odyssey
Excursion
Our medium-term program for Clients off work for one to three years, and who would benefit from state-of-the-art behavioural intervention proven to improve the psychological/psychosocial factors of their absence.
Odyssey
Expedition
Our long-term program for people off work three or several more years, often with multiple prolonged absences, whose complex physical and mental health challenges have resisted traditional health care interventions.